Q4VR: Setting Up The Search Bar

What Search Criteria Is a Must Have? These will be what is listed in the search bar on the site. Typically, we’ll have the following: Check-in Checkout Number of guests Number of bedrooms (minimum) Advanced For the Advanced section, this is where we’ll list any additional amenities for the search. Examples of these being: Hot … Continued

Q4VR: Onboarding

What Dev Will Do For You Below are the tasks you will not need to worry about getting from the customer unless otherwise indicated by the customer! Confirming whether or not the Rental Agreement is present. Confirm that whether or not the Confirmation Agreement is present. Confirm Payment Deposit and Schedule is Present What You … Continued

DNS Reminders

When we’re approaching the launch of a website, it’s easy to forget to double-check a few things. Checking these things, however, can prevent a lot of headaches after launch. Make sure that you have actually gotten the DNS from the customer – it’s very easy to forget about some of the login sheet information after … Continued

Best Editing/Homepage Practices

Go in through the front end and when you’re ready to edit click “edit page” To be able to get to backend from front end screen simply login to WordPress and in the top left corner click the client name and then click “visit site”  It’s so much easier to see what you’re looking to … Continued

How to Edit Contact Form

Login to the backend of WordPress On the left side of the page look for “contact” Hover over “contact” and then find “contact forms” and click the button  You’ll see all the contact forms listed, go to the one you want to edit and click “edit” Once you’re finished hit save, and save your edit

How to Create New Contact Form

Login to the backend of WordPress On the left side of the page look for “contact”  Hover over “contact” and find “contact forms” or “add new” and click it Once you get to the contact form page look to the top left of the page and click “add new” Fill out the contact form accordingly … Continued

How to Add a Button

Instructions: Log in to WordPress Go the left side and go to all posts OR all pages (depending on which you’re adding to) Open your post/page Go to the “text” side of the description section Under the section you want the button, add the code “class=btn” Add the link to whatever you want the button … Continued

Fixing Broken Links

Instructions: Login to WordPress On the left, scroll down to Tools → Broken links View the source Find the Link Text within the source for context Either link it back to an existing blog or use google for the new website Copy the new URL Edit old URL → paste new URL Click “recheck” to … Continued

User Settings and Adding a New User

Instructions:   How to add a new user to WordPress Login to WordPress On the left side bar click on “Users” Once the page loads in the top left of the page click “add new” Fill out the information for the new user Click “add new user” to successfully add a new user How to … Continued

Email Template: Reminder of Final Day of Service for Marketing Customers

On a customer’s final day of service, CSMs will send an internal email to all team members reminding them of offboarding responsibilities. Below is an example you may use to get started. Please note, your offboarding requests may vary for the example below. Subject Line: Action required- Offboarding [Insert Customer’s Name] Body Copy: Hi team, [Insert … Continued