SOP for Transferring a PDF Vacation Guide to the Online Version

Following these guidelines will be especially important during the busy season.

  • All Vacation Guide and AR updates should be planned in advance and added to the quarterly calendar as a goal. It will be easy enough for CCs and CEMs to decide while they are reviewing calendars whether to add it as a goal.
  • CCs will then know to plan for this work and can complete the VG and ARs by the end of the quarter.
  • CEMs will also need to provide the strategy for autoresponders as outlined on the new VG Questionnaire and share w/ CC.
  • Keep in mind, the busy season may not be the best time to update.
  • If CCs have multiple VG updates in a quarter, they will work w/ the CEM to bump it to another quarter as needed.
  • A reminder that CEMs are handling the landing page updates for the online VGs. They should be the dev-designed version and instructions have been provided.

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