Q4VR: Onboarding

What Dev Will Do For You

Below are the tasks you will not need to worry about getting from the customer unless otherwise indicated by the customer!

  • Confirming whether or not the Rental Agreement is present.
  • Confirm that whether or not the Confirmation Agreement is present.
  • Confirm Payment Deposit and Schedule is Present

What You Need to Do

Once you’ve completed each below task assign it back to the backend developer helping you begin the integration!

Get access to the pms

To being integration on the Q4VR sites, you’ll need access to the API. This is the main communication our sites have to the customer’s PMS. Since not all the systems are the same, please refer to the following KB article on what language you should use to communicate effectively and appropriately with the customer.

As a part of the Login Checklist we distribute before or after the kickoff call, we have a section for the PMS login. It’s important we pass along that information to the developer as soon as possible. Once you receive it, post those credentials in the comments.

Do They Offer Travel Insurance?

We need to get the insurance company logo and documentation to link to on the site. This prevents us from using the wrong insurance information, as well as allows us to be consistent with the company that the customer uses.

On the test site, reference the Q4VR Settings by following this flow.

Dashboard > Settings > Q4VR Settings > Preferences > Travel Insurance Details

  • Insurance Confirmation Pop-up (yes)
  • Travel Insurance Details (add details)

Do They Have a Rental Damage deposit?

This option may or may not be a standard at some properties. Usually, it comes through automatically with the API. If you want to cover your bases, it’s always best to confirm during Onboarding whether or not it should be included during the booking process.

Determine VR Landing Pages

This is normally discussed either in the Website Design Call or once the customer has indicated the desired search criteria. We normally pull this information for the landing pages from the Advanced Search or Amenities options.

Examples:

  • Rentals With Hot Tubs
  • Rentals by [Name of Specific Area]
  • Pet-friendly
  • Mountain View
  • Rentals With Private Beach

Homework

  1. Create a test booking on the website and look for items such as Travel Insurance, Rental Deposit!
  2. Use 1 of the test credit cards to attempt a reservation to ensure the payment goes through!
    1. https://www.paypalobjects.com/en_GB/vhelp/paypalmanager_help/credit_card_numbers.htm

Let your mentor know if you have any questions!

 

 

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