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Mission Control: How to Set Up an Action View

Make sure you see the Mission Control Task bar at the top of the screen. If you don’t see the task bar, click the “9 circles” icon on the top left of the screen, type “Mission Control”, click on the “Mission Control” app in the drop down menu. In the Mission Control task bar, click … Continued

Mission Control: How to Make a Project View

  In the Search field at the top of the page, enter “All Open Q4Launch Projects-Candis Burns” and select that “project list” from the drop down menu. When you see the Project List View, click the drop down menu in the “Settings” icon on the top right. Then click “Clone”.   Update the name of … Continued

Customer Cancellation Request SOP

If customer tells you they want to cancel this needs to be addressed as soon as possible in order to give us the best opportunity for saving the relationship. Customer Cancellation Requests Cancellation requests must be in writing. If the customer verbally tells you they want to cancel please let them know the request must … Continued

Customer Down-Sell SOP

What is a down-sell? Simply put, it’s the reduction of their marketing package by removing one or more deliverables from their monthly recurring revenue (MRR). A down-sell should be the resort option for retaining a customer’s relationship. Strategies to Combat Down-Selling If a customer requests the removal of a product, it’s important to consider alternative … Continued

Q4 Demo Subdomain Setup

1. Select the Domains option under the “Domains” section. 2. Click the Create A New Domain button at the top right of the list. 3. Enter the subdomain name in the “Domain” field using the format DOMAIN.q4-demo.com. 4. In the “Document Root (File System Location)” field enter path to the site file folder using the … Continued

Google MX Records

Priority Value 1 ASPMX.L.GOOGLE.COM 5 ALT1.ASPMX.L.GOOGLE.COM 5 ALT2.ASPMX.L.GOOGLE.COM 10 ALT3.ASPMX.L.GOOGLE.COM 10 ALT4.ASPMX.L.GOOGLE.COM

Outlook Exchange Zone Records

CNAME Records Name Record autodiscover autodiscover.outlook.com sip sipdir.online.lync.com lyncdiscover webdir.online.lync.com SRV Records Name Priority Weight Port Target _sip._tls 100 1 443 sipdir.online.lync.com _sipfederationtls._tcp 100 1 5061 sipfed.online.lync.com SPF TXT Record v=spf1 include:spf.protection.outlook.com -all MX Record .mail.protection.outlook.com

Remove Lead Generation From a Non-Marketing Q4L Website

If a customer moves away from marketing services and stays for Website Product, the lead generation tool will need to be removed. 1. Remove the Lead Generation Tool Page If the lead gen tool is a PDF, delete it from the media gallery. If it is an online guide, remove the Q4 online guide plugin. … Continued

Event Tracking Button Shortcode

Version `2.18.0` and above of the Q4 Framework includes a shortcode for creating buttons tied to Google Analytics event tracking. Usage The shortcode [eventtrackingbutton] accepts the following attributes: text – The display text of the generated button. link – The href value for the button / the URL that the button will go to. target … Continued