Q4VR: Floorplan Options

The Q4VR plugin is currently integrated to work with 2 floorplan services frequently used by customers: TruPlace and Matterport. Plugin Setup The first step to showing your customer’s floorplans on the property page is to select the correct service in your Q4VR Settings under the Preferences Tab. You will see a Select field called Floorplan … Continued

Add a Mobile Popup on VG Page Prompting “Add to Home Screen”

Big Picture: To make the Online Guide more of an “app” experience, make it more useful to those who requested it, and to prompt people to use it more frequently on their vacation, we want to encourage mobile (phone and tablet) users to save the page as an icon on their home screen. Tasks: Set … Continued

How to Set Up Two-Factor Authentication with SMS in MailChimp

Two-Factor authentication is a way to ensure added security for ourselves and our customers in our MailChimp account. While this is a benefit in its own right, MailChimp also rewards customers that have this level of security with a 10% discount. To earn the discount, all Owners and Admins in each MailChimp account must enable … Continued

How can you tell if a website is legitimate or shady?

Here are some of the steps to follow: The MozBar gives you a quick glance at a site’s Domain Authority (DA). That’s a quality metric from 1-100 based on a whole bunch of factors. Typically anything that has a DA in the single digits can be tossed out immediately. I would say most of the sites … Continued

À la Carte Service Prices

Customers will inevitably ask for services or projects outside of their typical scope. Our policy is to offer services that still fit within our strengths, but at a price that covers the resources we’ll need to use to do so. Graphic Design: Hourly rate for custom design projects: $150/hour Logo Design 1 concept w/ 2 … Continued

Real Estate Terms & Definitions

Common terms used in Real Estate & MLS systems iHomeFinder: is our partner who keeps all MLS data up to date and flowing between our solution and their local MLS. We pay iHomeFinder’s fees out of the quoted fees in our agreement. Optima / IDX Search: is the plugin we use to integrate MLS data. … Continued

At Risk Strategies & Offboarding Canceled Customers

At some point or another, you will experience an at-risk customer or one who is interested in canceling services. For both situations, we want the team to be prepared and have clear next steps on how to handle these situations. At-Risk Customers Notify team lead of customer risk and reasons why to add to the … Continued

Q4VR: Specials For Properties Feature

Create Specials and relate VR properties to it Creating a VR Special You will create a special as you normally do in the Specials section of your dashboard. Now, if you have the VR plugin activated, you will see some new fields below the main text box: Specials Related Properties, Special Start Date, and Special … Continued

How to Review Your Customer’s Citations (and Citation Building)

Citation building is one of the most important (and most boring) items to execute and keep track of in SEO. Even when a customer’s citations are fully up to date, things can change. Phone numbers, owners, email addresses – all seemingly minor things change regularly without everyone on the team knowing. So, to be proactive, … Continued